Privacy Policy

1. Introduction & Scope

This policy applies to all personal data collected through our website at quoritinas.live, through our contact forms, and in the course of client engagements. By using our website or engaging our services, you acknowledge the practices described in this policy.

If you have questions about this policy, contact us at [email protected].

2. Data We Collect

We collect personal data in the following ways:

• Contact form submissions: Name, email address, phone number (optional), and message content
• Email and phone communications: Contact details and communication content you share with us
• Client engagements: Information shared during scoping, assessment, and delivery activities as agreed in engagement terms
• Website analytics: Usage data collected via cookies (see our Cookie Policy)
• Technical data: IP address, browser type, pages visited, time and date of visits

We collect only what is necessary for the purposes described below. We do not collect sensitive personal data (such as health information or financial account details) through our website.

3. How We Use Your Data

• Responding to enquiries and scheduling initial consultations
• Delivering contracted AI advisory and engineering services
• Sending service-related communications and engagement updates
• Improving our website and service offering based on usage patterns
• Complying with legal and regulatory obligations under Singapore law
• Marketing communications — only where you have provided explicit consent

The legal basis for processing is: contractual necessity (for service delivery), legitimate interests (for enquiry response and analytics), and consent (for marketing communications).

4. Data Retention

Contact enquiry data is retained for 12 months from the date of last contact. Client engagement data is retained for 7 years following engagement close, in line with standard business record-keeping requirements under Singapore law. Analytics data is retained for 26 months. You may request deletion of your data at any time, subject to legal retention obligations.

5. Data Sharing

We do not sell or rent your personal data. We may share data with:

• Service providers: Email and hosting infrastructure providers operating under data processing agreements
• Analytics providers: Website analytics tools (data is pseudonymised where possible)
• Legal authorities: Where required by applicable Singapore law or regulatory requirement

Any third parties who process data on our behalf are bound by contractual obligations aligned with the PDPA.

6. Data Protection Measures

• Data transmitted via our website is encrypted using TLS/HTTPS
• Access to personal data is restricted to authorised Quorith personnel on a need-to-know basis
• Internal systems containing personal data are protected by access controls and authentication requirements
• We conduct periodic reviews of our data handling practices
• In the event of a data breach, we will notify affected individuals and relevant authorities as required under the PDPA

7. Cookies

We use cookies and similar technologies on our website. These include essential cookies required for site functionality, analytics cookies to understand how visitors use the site, and optional preference cookies. For full details, including how to manage your cookie preferences, please see our Cookie Policy.

8. Your Rights

Under the Singapore PDPA, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent for data processing where consent was the legal basis
• Request that we cease or limit use of your data in certain circumstances
• Request portability of your data in a structured, machine-readable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore.

9. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies independently.

10. Children's Privacy

Our services are directed at organisations and professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe we have inadvertently collected such data, please contact us immediately at [email protected].

11. Policy Updates

We may update this Privacy Policy from time to time. Significant changes will be communicated via a notice on our website. Continued use of our website following any update constitutes acceptance of the revised policy. The date of the most recent update is shown at the top of this page.

12. Contact Information

For all privacy-related queries: